Muskeg Tea by Ava's Healing Herbals

We ship worldwide through either Canada Post or UPS depending on what shipping method and payment you choose at checkout. Shipping times vary depending on where you are located.

At Wanuskewin Collective we strive to process your order as quickly and carefully as possible. We target to process all orders within 24 hours during our regular business hours. Store hours are Monday to Saturday 10:00 a.m. to 5:30 p.m., closed on Sundays.

Once processed, you will receive shipping confirmation via email, as well as tracking information, if applicable. 

Please allow 2-3 business days for order processing and verification. Shipping times vary between 2-7 business days for delivery.

Please note that we do not ship orders on weekends or on Canadian stat holidays.

Have an issue with the order you just placed?
Get in touch - wanuskewingiftshop@gmail.com for any adjustments. Please note that requests made over 12 hours after an order has been placed may not be eligible, as your order is already underway.


CANADIAN ORDERS

All Canadian orders placed with Wanuskewin Gift Shop and Collective are processed, packed and shipped within 3-4 days in Canada from Saskatoon, SK. All packages are shipped using Canada Post. No duties or additional taxes will be incurred after placing your order.

Any additional shipping costs incurred for rejected or returned to shipper packages will be the responsibility of the customer.

Shipping options are through Canada Post. Packages shipped within Canada include tracking and delivery notifications options as well as $100 insurance on the items purchased through expedited parcels.

USA & INTERNATIONAL ORDERS

All orders placed in USA and International locations with the Gift Shop and Collective are processed, packed and shipped within 3-4 days in Canada from Saskatoon, SK.

Clients have the option to choose Canada Post shipping or UPS. All UPS parcels are tracked. Canada post offers multiple shipping options with tracking and insurance up to $100. Lead times on shipments vary depending on exact receiving location. 

Disclaimer of Liability:

Wanuskewin Gift Shop has no control over shipping rates, customs/duties or delivery times as that is through Canada Post and UPS, Wanuskewin Gift Shop is also not liable for any lost or stolen product once the product leaves the store. 

Free Saskatoon Pickup

Orders placed within Saskatoon for Local-Pickup will be available for pick-up at our Broadway Location, at the Wanuskewin Collective: 880 Broadway Avenue Saskatoon, SK. You will receive an email when your order is available for pick-up. Please provide the order number provided upon purchase and a photo I.D. upon arrival. 

Online Returns

We gladly accept returns within 14 days of the delivery date. Once the item is returned and we have inspected for original condition, we will issue you a store credit.

For the holiday season, any purchases made from November 4th-December 24th are eligible for exchange or store credit when agreed and sent the package with tracking back to our Broadway location by January 14th. Any inquiries past that date will not be eligible.

All earrings, makeup, skin care and sale merchandise is final sale.

In order to qualify for a return, please contact us at wanuskewingiftshop@gmail.com, for instructions regarding your return. Shipping fees for returned items are the responsibility of the customer.

Online Returns:
Wanuskewin Gift Shop
880 Broadway Avenue
Saskatoon SK,
S7N 1B6

Return Policy
We do not do refunds. We offer exchange or store credit. 

When returned in unworn, unwashed, or defective condition, with accompanying receipt within 7 days of date of purchase. For hygienic reasons earrings, make-up & other body-care products, and food items are final sale.  

Returning Online Orders In-Store
Local to Saskatoon?

Online orders can also be returned in person at the following location: 880 Broadway Avenue, Saskatoon, SK, with a printed or digital invoice/packing slip within 7 days of receiving your order.


Information
Contact Us
PHONE: (306) 931-9933